{
  "url": "https://openlegislation.uk/eu-decision-2019-425/schedule-ANNEX I/division-3./division-3.1.",
  "json_url": "https://openlegislation.uk/eu-decision-2019-425/schedule-ANNEX I/division-3./division-3.1..json",
  "legislation": "eudn/2019/425",
  "legislation_title": "Council Decision (EU) 2019/425 of 12 March 2019 on the position to be taken on behalf of the European Union within the Joint Committee established by the Agreement between the European Union and the Kingdom of Norway on administrative cooperation, combating fraud and recovery of claims in the field of value added tax",
  "legislation_url": "https://openlegislation.uk/eu-decision-2019-425",
  "path": "schedule/ANNEX I/division/3./division/3.1.",
  "kind": "division",
  "number": "3.1",
  "heading": "SCOPE OF THE SLA",
  "text": "Article 5 of the Agreement specifies that ‘A service level agreement ensuring the technical quality and quantity of the services for the functioning of the communication and information exchange systems shall be concluded’.\nThis SLA sets out the relationship between Norway and the Commission concerning the use of the systems and applications for administrative cooperation and recovery of claims in the area of VAT, and between Norway and the Member States concerning the exchange of forms.\nThe following systems are operational and are subject to the terms of the SLA:\nExchange of Forms (EoF);\nMonitoring, statistics and testing.\nThe Commission steers the process to achieve agreement for the administrative cooperation by means of information technology. This involves standards, procedures, tools, technology and infrastructure. Assistance to Norway is provided to ensure data exchange systems are available and are properly implemented. The monitoring, supervision and evaluation of the overall system is also provided by the Commission. Furthermore the Commission provides Norway with guidelines to be respected in relation to this exchange of information.\nAll targets referred to in the SLA will be applicable under normal working conditions only.\nIn case of events of force majeure, the applicability of the SLA for Norway will be suspended for the duration of these force majeure conditions.\nForce majeure represents an unpredictable event or occurrence outside the control of Norway or the Commission, and which is not attributable to any act or failure to take preventive action by the responsible Party. Such events shall refer to government actions, war, fire, explosion, flood, import or export regulations or embargoes and labour disputes.\nThe Party invoking the force majeure shall inform the other Party without delay about the impossibility to provide services or to accomplish the SLA targets due to force majeure incidents, setting out the affected services and targets. When the incidence of force majeure has ceased the affected Party shall likewise inform the other Party without delay.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudn/2019/425/schedule/ANNEX I/division/3./division/3.1.",
    "retrieved_at": "2026-11-01T15:12:47.334120+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}